Under the theme The Spirit of The Time, the conference, which also commemorates the 40th anniversary of the Master Innholders, will highlight how the hotel industry has evolved and overcome challenges over the last four decades, even in times of adversity and disruption.
Conference sessions will focus on the industry’s learnings from the past and how hoteliers can prepare for customers of the future, with the industry’s passionate and determined spirit celebrated throughout the two-day event.
Registration is now open for the conference on 15 and 16 January 2018 at the De Vere Grand Connaught Rooms in London, with special rates for Master Innholders and St Julian Scholars, and group discounts for hoteliers bringing their teams.
Confirmed speakers include Rio 2016 Gold Medallist hockey player Crista Cullen MBA, who will share her experience of running a medal winning team and successful business; leadership and business expert Nigel Risner and TEDx speaker Paul Martin, who will discuss the art of brilliant customer service.
Mindfulness and wellness expert Katie Sheen of Soul Nutrition will share her tips and practises on how food can be used to bring people together, while branding consultant Tim Watson will help delegates understand the fundamentals of creating a great brand and be inspired to make changes within their business.
The event will be chaired by the enigmatic Pride of Britain Hotels chief executive Peter Hancock FIH MI on day one and by award-winning photographer and hotel consultant Jeremy Rata FIH MI on day two.
Danny Pecorelli FIH MI, Chairman of the Master Innholders Conference Committee, said: “As we reach a landmark year for the General Managers’ Conference and the Master Innholders it feels right to reflect on the past and use the present to push forward into the future.
“In times of adversity and disruption, the industry has continued to evolve service, overcome challenges creatively and push the boundaries of conventional hospitality, while ensuring the traditional art is not lost. We are looking forward to celebrating that passionate and determined spirit at the conference with an inspiring and informative line-up of speakers.”
As the only event created for hoteliers by hoteliers the Master Innholders Conference is the foremost networking event for hospitality professionals.
Master Innholder & St Julian Scholars: £350
Hoteliers bringing their teams can take advantage of the four tickets for the price of three offer, valid until 30 November 2017.